King Premier Suite with Eiffel Tower View - Guestroom

The Taipa Houses Museum - 990 m from property

Taipa Village Macau - 1.43 km from property

Macau Giant Panda Pavilion - 2.29 km from property

Two Queen Deluxe with Eiffel Tower View - Guestroom

City of Dreams Casino - 410 m from property

Conrad Macao

Name: Conrad Macao
Address: Estrada do Istmo. s/n Cotai, Macau, Macau SAR, 519020, Macau SAR, China
Rating: 9.68389662027833

Macao, Macau SAR, China

Estrada do Istmo. s/n Cotai, 519020

9.7Rating

ExceptionalRated by Guests

503Reviews

What to expect

Pros

😊Extremely friendly and helpful staff like Casey, Vangen, and Janice.
🍴Gourmet food options at the restaurants in the hotel.
🏨Convenient location with easy access to shopping and entertainment areas.
🎁Personalized touches like teddy bears, ducks, and welcome cards in the rooms.
🤝Exceptional customer service going above and beyond, like Jason and Ivan.
🏊Great leisure facilities like pools and dining options.
🌟Luxurious and comfortable room amenities and decor.
🍾Special arrangements for celebrations and special occasions.
💼Efficient and attentive concierge and guest relations services.
🍰Delicious breakfast and dining experiences with a variety of options.

Cons

🧹Inconsistent room cleanliness and housekeeping services.
🕒Long wait times during check-in and room arrangement issues.
💸High costs and expenses, especially in the casino.
🛎️Some areas for improvement in the check-in process and efficiency.
📺Room amenities like TV apps may need upgrades for better performance.
🔊Potential noise disturbances and sophistication in the hotel environment.
🛏️Room sizes and interior decor may vary and not always meet expectations.
🚿Issues with cleanliness and maintenance in certain room areas.
🛠️Areas for improvement in the overall hotel maintenance and cleanliness.
💰Expensive prices and costs for certain services and amenities.

What this place has to offer

Things to do and ways to relaxCasino, Fitness center, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese]

The 5-star Conrad Macao-Cotai Central offers comfort and convenience whether you're on business or holiday in Macau. The hotel offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at the Conrad Macao-Cotai Central. Some of the well-appointed guestrooms feature television LCD/plasma screen, bathroom phone, carpeting, clothes rack, complimentary instant coffee. The hotel offers various recreational opportunities. For reliable service and professional staff, Conrad Macao-Cotai Central caters to your needs.