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9.7Rating
ExceptionalRated by Guests
159Reviews
What to expect
Pros
- 🌴Stunning jungle location with lush surroundings
- 🍹Delicious food and farm-to-table dining experience
- 🏊♂️Infinity pool with breathtaking views of the Rio Grande River
- 🌺Friendly and accommodating staff providing excellent service
- 🦜Abundance of wildlife, including howler monkeys, toucans, and iguanas
- 🍫Unique experiences like chocolate making and rum distillery tours
- 🌿Eco-friendly practices supporting local economy and environment
- 🍸Well-crafted cocktails and diverse drink options
- 🚣♂️Variety of activities including kayaking, hiking, and bird watching
- 🏡Luxurious and comfortable accommodations with stunning views
Cons
- 🦟High mosquito presence can hinder outdoor activities
- 💰Expensive prices for excursions and on-site activities
- 🎵Loud music played repetitively at dining areas
- 🍽️Pricy food options with limited variety
- 🛏️Outdated room designs and lack of modern amenities
- 🎭Hospitality service lacks refinement and professionalism
- 🚫Limited entertainment options and activities on-site
- 🔈Inconsistent service quality and attention to detail
- 💡Dim lighting at dinner affecting ambience
- 💸High prices for food and beverages compared to value received
What this place has to offer
Things to do and ways to relaxCanoeing, Diving, Fishing, Fitness center, Game room, Hiking, Horseback riding, Massage, On-site entertainment, Snorkeling, Spa, Tours, Water sports (non-motorized)
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
What other guests say about this hotel
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