Hotel Casa San Agustin

Name: Hotel Casa San Agustin
Address: Calle de la Universidad 36-44, Cartagena, Bolivar, 1300, Colombia
Rating: 9.69551282051282

Cartagena, Colombia

Calle de la Universidad 36-44, 1300

9.7Rating

ExceptionalRated by Guests

312Reviews

What to expect

Pros

🌟Outstanding service from attentive staff
🍽️Delicious and varied breakfast options
💆‍♂️Exceptional spa experience with skilled therapists
🏊‍♂️Beautiful and relaxing pool area
🌺Luxurious and well-curated accommodations
🍹Great bar with a wonderful atmosphere
🧖‍♂️Clean and serene spa offering a range of treatments
📚Charming ambiance with a lovely library and tea time
🌴Private island beach trip available with excellent service
🥂Attentive and friendly staff providing personalized service

Cons

💡Limited lighting in some rooms, especially bathrooms
🚧Disruptive maintenance work during the day
🏊‍♂️Lack of poolside service for drinks
🛁Inconsistent hot water supply in showers
🧹Room cleanliness and maintenance issues
🌆Challenges with street noise and aggressive panhandling nearby
🍽️Inconsistent service in the restaurant
🔨Ongoing maintenance noise and disruptions
🍴Limited menu options at the restaurant
🚿Issues with lack of attention to detail in room amenities

What this place has to offer

Things to do and ways to relaxHammam, Hot tub, Massage, Sauna, Solarium, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish

Hotel Casa San Agustin is a popular choice amongst travelers in Cartagena, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. All the necessary facilities, including 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, room service, airport transfer, are at hand. Television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning can be found in selected guestrooms. To enhance guests' stay, the hotel offers recreational facilities such as outdoor pool. Convenience and comfort makes Hotel Casa San Agustin the perfect choice for your stay in Cartagena.