Hotel Pollux
9.2Rating
ExceptionalRated by Guests
200Reviews
What to expect
Pros
- 👨👩👧Family-friendly accommodations with spacious rooms
- 🍽️Great variety and quality of food at the hotel restaurant
- 🚂Convenient location near the train station and shops
- 🏔️Stunning views of the Matterhorn from some rooms
- 🏊♂️Excellent spa and fitness facilities available
- 🛏️Comfortable bedding and well-appointed rooms
- 🍳Delicious and extensive breakfast options
- 🍷Good selection of wines and drinks at the bar
- 🕺Friendly and helpful staff providing great service
- 🛠️Free saunas, TV games, and afternoon tea offerings for guests
Cons
- 🔇Street noise can be disruptive in rooms facing the main street
- 👃Unpleasant odors in hallways and lobby areas
- 💤Noise disturbances from maintenance work and outside activities
- 🔑Issues with room locks and door adjustments reported
- 🍽️Inconsistent quality and service levels at the on-site restaurant
- 🍹Limited vegetarian options in the restaurant menu
- 🛁Rooms may need better cleaning and maintenance
- 🚪Indifferent or unresponsive front desk staff towards guest concerns
- ⏰Noise disturbances affecting sleep quality during the night
- 🚶♂️Limited outdoor seating options and noise issues on the back patio
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Hammam, Hiking, Hot tub, Sauna, Ski lessons, Skiing, Solarium, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian
Where you'll be sleeping
32 m²
Family Room (2 Adults + 2 Children)
1 queen bed and 1 bunk bed
20 m²
Double Room
1 queen bed
22 m²
Double Room with Balcony
1 queen bed
28 m²
Superior Double Room
1 queen bed
29 m²
Classic Triple Room
1 queen bed and 1 single bed
11 m²
Small Single Room with Gallery
1 single bed
32 m²
Family Room
1 bunk bed and 1 queen bed
32 m²
Triple Room
1 queen bed and 1 bunk bed
11 m²
Small Single Room
1 single bed
11 m²
Gallery Single Room
1 single bed
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