MGM Grand Detroit
7.4Rating
Very GoodRated by Guests
1,556Reviews
What to expect
Pros
- 🏊Fantastic pool and lounge area
- 🛏️Spacious rooms with comfortable beds
- 👍Friendly and helpful staff members
- 🍴Delicious food options at the restaurant
- 🚗Convenient location to nearby venues
- 🌟Great customer service experience
- 🚪Easy and smooth check-in process
- 🛁Luxurious spa-type showers in the rooms
- 💰Free valet service for hotel guests
- ☕Keurig coffee makers in rooms for added convenience
Cons
- 👎Poor cleanliness in some rooms
- 💸Overcharging and billing issues reported
- 😕Lack of response and resolution to customer complaints
- 🚫Unprofessional or rude behavior from staff members
- 🛋️Dated and smelly rooms with maintenance issues
- 🛠️Delayed or unresolved maintenance requests
- 🔒Issues with room assignments and key access
- 🎰Inconveniences related to casino services or offerings
- 🚭Non-smoking policy not consistently enforced
- 🧹Housekeeping service deficiencies and delays
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Casino, Fitness center, Hot tub, Light therapy, Massage, Sauna, Spa, Steamroom
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
MGM Grand Detroit is a popular choice amongst travelers in Detroit (MI), whether exploring or just passing through. Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at MGM Grand Detroit. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. For reliable service and professional staff, MGM Grand Detroit caters to your needs.
Where you'll be sleeping
47 m²
Luxury King Room
1 king bed
47 m²
Grand View Queen
2 queen beds
93 m²
Luxury Corner Suite
1 king bed
47 m²
Luxury Queen Room
2 queen beds
47 m²
Grand View King
1 king bed
93 m²
Executive Corner Suite
1 king bed
47 m²
Stay Well Luxury King
1 king bed
47 m²
Luxury Room
1 king bed
47 m²
Stay Well Luxury Queen
2 queen beds
47 m²
Luxury Two Queen Room
2 queen beds
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