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Paradisus Playa del Carmen – Riviera Maya - All Inclusive

9.0Rating
ExceptionalRated by Guests
3,672Reviews

What to expect

Pros

  • 🌟Excellent and attentive service from staff
  • 🍴Delicious and varied food options
  • 🍹Friendly bartenders and great cocktail choices
  • 🏊‍♂️Beautiful and well-maintained pools
  • 🌴Lovely gardens and grounds
  • 🎉Plenty of activities for families and children
  • 🛏️Comfortable and spacious rooms
  • 🧒Kids Club and children's amenities are fantastic
  • 👫Friendly and helpful concierge services
  • 🍣High-quality sushi and seafood options

Cons

  • 🥘Some restaurants have subpar or overpriced food
  • 🌊Issues with seaweed on the beach
  • 🔊Thin walls leading to noise disturbances
  • 🔝Pressure for upselling memberships
  • 🍸Limited options in the sports bar
  • 🗣️Insistent staff with sales pitches
  • 💰High prices for additional services
  • 🍜Lack of variety in buffet offerings
  • 🐾Wildlife interference during meals
  • 🌧️Maintenance issues in certain areas

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Diving, Fitness center, Game room, Massage, Nightclub, On-site entertainment, Private beach, Public bath, Sauna, Snorkeling, Spa, Spa/sauna, Steamroom, Tours, Water park, Water sports (non-motorized), Wind surfing, Yoga room
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingBreakfast [free], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

The 5-star Paradisus Playa del Carmen offers comfort and convenience whether you're on business or holiday in Playa Del Carmen. Both business travelers and tourists can enjoy the hotel's facilities and services. To be found at the hotel are free Wi-Fi in all rooms, Wi-Fi in public areas, valet parking, car park, room service. Designed for comfort, selected guestrooms offer separate living room, television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms to ensure a restful night. Entertain the hotel's recreational facilities, including hot tub, private beach, fitness center, sauna, outdoor pool. Friendly staff, great facilities and close proximity to all that Playa Del Carmen has to offer are three great reasons you should stay at Paradisus Playa del Carmen.

Where you'll be sleeping

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20 m²

Family Concierge Master Suite Swim Up

1 sofa bed and 1 king bed or 1 king bed

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62 m²

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2 queen beds

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20 m²

FAMILY CONCIERGE MASTER SUITE NATURE VIEW

1 sofa bed and 1 king bed or 1 king bed

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20 m²

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2 double beds

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20 m²

Family Concierge Suite Swim Up

2 double beds and 1 sofa bed

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20 m²

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78 m²

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2 double beds and 1 sofa bed

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SUITE SUITE NIKTE-SWIM UP

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78 m²

Suite Nikte - Swim Up (2 Children Stay Free)

2 double beds and 1 sofa bed

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JUNIOR SUITE NIKTE-SWIM UP 3 ADULTS

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying