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What to expect
Pros
- 🌟Excellent and attentive service from staff
- 🍴Delicious and varied food options
- 🍹Friendly bartenders and great cocktail choices
- 🏊♂️Beautiful and well-maintained pools
- 🌴Lovely gardens and grounds
- 🎉Plenty of activities for families and children
- 🛏️Comfortable and spacious rooms
- 🧒Kids Club and children's amenities are fantastic
- 👫Friendly and helpful concierge services
- 🍣High-quality sushi and seafood options
Cons
- 🥘Some restaurants have subpar or overpriced food
- 🌊Issues with seaweed on the beach
- 🔊Thin walls leading to noise disturbances
- 🔝Pressure for upselling memberships
- 🍸Limited options in the sports bar
- 🗣️Insistent staff with sales pitches
- 💰High prices for additional services
- 🍜Lack of variety in buffet offerings
- 🐾Wildlife interference during meals
- 🌧️Maintenance issues in certain areas
What this place has to offer
The 5-star Paradisus Playa del Carmen offers comfort and convenience whether you're on business or holiday in Playa Del Carmen. Both business travelers and tourists can enjoy the hotel's facilities and services. To be found at the hotel are free Wi-Fi in all rooms, Wi-Fi in public areas, valet parking, car park, room service. Designed for comfort, selected guestrooms offer separate living room, television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms to ensure a restful night. Entertain the hotel's recreational facilities, including hot tub, private beach, fitness center, sauna, outdoor pool. Friendly staff, great facilities and close proximity to all that Playa Del Carmen has to offer are three great reasons you should stay at Paradisus Playa del Carmen.
Where you'll be sleeping


















Family Concierge Master Suite Swim Up
1 sofa bed and 1 king bed or 1 king bed


















FAMILY CONCIERGE JUNIOR SUITE SWIM UP
2 queen beds


















FAMILY CONCIERGE MASTER SUITE NATURE VIEW
1 sofa bed and 1 king bed or 1 king bed


















FAMILY CONCIERGE JUNIOR SUITE NATURE VIEW
2 double beds


















Family Concierge Suite Swim Up
2 double beds and 1 sofa bed















FAMILY CONCIERGE SUITE NATURE VIEW












Family Concierge Suite SwimUp
2 double beds and 1 sofa bed


















SUITE SUITE NIKTE-SWIM UP










Suite Nikte - Swim Up (2 Children Stay Free)
2 double beds and 1 sofa bed

















JUNIOR SUITE NIKTE-SWIM UP 3 ADULTS
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -3.71% over the period.
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