Tago Tulum by G Hotels
8.9Rating
ExcellentRated by Guests
339Reviews
What to expect
Pros
- 🌟Outstanding customer service from staff members like Noah, Carlos, and Frida
- 🏝️Luxurious rooms with private pools and stunning ocean views
- 🍹Delicious food and drinks served at the hotel's restaurant and beach club
- 👫Perfect for couples seeking a romantic and relaxing getaway
- 🌴Beautiful beach club with cabanas, lounge chairs, and beachside service
- 🏊♀️Private plunge pools available in some room categories
- 😍Attention to detail with personalized touches like welcome messages and nightly treats
- 🥂Friendly and accommodating staff members who go above and beyond to enhance the guest experience
- 🍴Delightful culinary experiences with a variety of options and exceptional chefs like Olga
- 🌺Peaceful and tranquil atmosphere ideal for relaxation and unwinding
Cons
- 💡Lack of transparency in showing the full bill, especially with service charges
- 🐛Issues with cleanliness, particularly regarding insects and animals in the vicinity
- 💰Some guests experienced problems with credit card security and billing practices
- 🍽️Mixed reviews on the breakfast offerings, with some feeling it was not adequate for a luxury hotel
- 🌊Inconsistencies in water quality and pool maintenance
- 🚖High prices for taxis and some amenities in the area compared to expectations
- 🥤Additional charges for items like bottled water during breakfast, leading to unexpected expenses
- 🕸️Average performance of the Wi-Fi network, affecting connectivity for guests
- 🚪Guests reported issues with room amenities like lights and water not functioning properly
- 🛎️Concerns raised about the handling of deposits and financial transactions by the hotel
Coral Tulum is conveniently located in the popular Tulum area. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Facilities like car park, luggage storage, tours, restaurant, airport transfer are readily available for you to enjoy. Some of the well-appointed guestrooms feature satellite/cable TV, air conditioning, toiletries, extra long beds (> 2 meters), in room safe. Access to the hotel's spa, garden will further enhance your satisfying stay. For reliable service and professional staff, Coral Tulum caters to your needs.
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