Interior view
Exterior view
View
Exterior view
Lobby
Lobby
Lobby
Presidential Suite - View
Lobby
Lobby
Lobby
Presidential Suite - Bed
Garden Suite - Room plan
Executive Suite - Room plan
V&A - Victoria and Albert Museum - 260 m from property
Harrods - 540 m from property
Natural History Museum - 540 m from property
Hyde Park - 840 m from property
Earl's Court - 1.99 km from property
Junior Suite - Bed
Fitness center
Food and beverages
Bathroom
Restaurant
Coffee shop
Food and beverages
Food and beverages
Banquet hall
Bathroom
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Cleanliness measures
Bathroom
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null
null
null
Food and beverages
null
Food and beverages
Food and beverages
Food and beverages
Single Room - Room plan
Facilities
Bathroom
Food and beverages
Food and beverages
Restaurant
Restaurant
Restaurant
Superior Double Room - Room plan
Garden
Garden
Bar/lounge

The Franklin London – Starhotels Collezione

London, United Kingdom

24 Egerton Gardens, SW3 2DB

8.1Rating
ExcellentRated by Guests
288Reviews

What to expect

Pros

  • 🏨Excellent and stylish room decor
  • 🌟Exceptional and friendly staff service
  • 🍽️Delicious breakfast and dining options
  • 🧖‍♂️Relaxing bath and high-quality amenities
  • 🌿Quiet and beautiful garden view
  • 🍎Fresh and tasty complimentary apples
  • ☕Great coffee provided
  • 🏋️‍♂️Comfortable gym facilities
  • 🛏️Super comfortable beds for a good night's sleep
  • 🍷Lovely bar and lounge areas for relaxation

Cons

  • 🚪Difficulty with bathroom door locking mechanism
  • 💸Overpriced for the experience provided
  • 🕰️Slow service at breakfast and bar
  • 🛁Inconsistent shower pressure and weak towels
  • 🪑Uncomfortable seating in certain areas
  • 📺TV not functioning properly in rooms
  • 🔒Issues with room lock and key access
  • 👥Lack of space and small room sizes
  • 🍴Tasteless breakfast options and slow service
  • 💰Unexpected additional charges and payment issues

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Hammam, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian, Russian

Where you'll be sleeping

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Garden Suite

1 double bed

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33 m²

Executive Suite “Suite Temptation”

1 king bed

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28 m²

Junior Suite

1 king bed

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20 m²

Superior Double Room

1 double bed

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36 m²

Garden Suite “Suite Temptation”

1 king bed

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15 m²

Single Room

1 single bed

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25 m²

Deluxe Room

1 king bed

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62 m²

Presidential Suite

1 queen bed

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62 m²

Presidential Suite “Suite Temptation”

1 king bed

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33 m²

Executive Suite

1 king bed

What other guests say about this hotel

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Where you'll be staying