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9.2Rating
ExceptionalRated by Guests
1,219Reviews
What to expect
Pros
- 🌟Exceptional service provided by staff
- 🏨Stylish and modern room decor
- 🍽️Fantastic restaurant and breakfast options
- 🛏️Comfortable and cozy rooms
- 🌺Beautifully designed hotel with great ambiance
- 🍸Lovely cocktail lounge and bar experience
- 🛎️Attentive and helpful concierge service
- 🌆Convenient central location with easy access to attractions
- 🌿Peaceful and quiet atmosphere for relaxation
- 🍾Special touches and personalized service for celebrations
Cons
- 💸Additional charges for early check-in
- 🏋️♂️Limited facilities like a small fitness room
- 🍳Unclear policies on additional charges for food and beverages
- 🛎️Issues with billing accuracy and delays in refunds
- 🚗Limited parking options or high parking fees
- 🗑️Lack of clear communication on inclusions like breakfast
- 🔊Possible noise disturbances in certain rooms
- 🚿Inconsistent room cleanliness standards
- 🍽️Limited menu options or high prices for meals
- 🌆Limited views or lack of natural light in some rooms
What this place has to offer
Things to do and ways to relaxFitness center, Massage, On-site entertainment, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
Where you'll be sleeping


















23 m²
Galway Room
1 king bed


















22 m²
City View King Room
1 king bed


















23 m²
Takutai View Room
1 king bed















74 m²
Poraenui Suite with Terrace
1 king bed
















23 m²
Waitemata View Room
1 king bed















22 m²
Laneway Room
1 king bed or 2 single beds












60 m²
Harbour View Hohi Suite
1 king bed













44 m²
Interconnecting King Room
2 king beds

74 m²
Poraenui Suite
1 king bed

59 m²
Wairoa Suite
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 13.33% over the period.
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