Presidential Suite, 1 Bedroom Suite, 1 King, City view

The Westin Dallas Downtown

Name: The Westin Dallas Downtown
Address: 1201 Main Street, Dallas (TX), Texas, 75202, United States
Rating: 6.870270270270271

Dallas, United States

1201 Main Street, 75202

6.9Rating

GoodRated by Guests

111Reviews

What to expect

Pros

🏖️Convenient location with plenty of food options within walking distance.
🛏️Spacious and clean rooms with comfortable beds.
🏊Indoor pool with amazing views of downtown.
🌆Terrific views of downtown Dallas from the room.
🍔Great breakfast options available.
🛎️Attentive and friendly staff providing excellent service.
🏢Perfect location for business and leisure activities.
🐶Pet-friendly policy without additional fees.
🚗Convenient parking facilities with easy access.
🌟High floor rooms with amazing city views.

Cons

🧼Lack of housekeeping service even upon request.
👎Poor communication and delayed resolutions for customer issues.
🚗Unsafe and unpleasant parking garage experience.
🧹Inadequate cleanliness in the rooms and bathrooms.
🛎️Inefficient and unhelpful front desk and concierge service.
🍽️Limited restaurant amenities and poor quality breakfast options.
🏢Lack of room upgrades and unmet loyalty program benefits.
💼Issues with billing accuracy and handling of expenses.
👎Inconsistent service quality and lack of attention to detail.
⛈️Poor response to customer complaints and dissatisfaction.

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Golf course [on-site], Massage

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish

The Westin Dallas Downtown is a popular choice amongst travelers in Dallas (TX), whether exploring or just passing through. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at The Westin Dallas Downtown. All rooms are designed and decorated to make guests feel right at home, and some rooms come with flat screen television, air conditioning, heating, wake-up service, desk. The property offers various recreational opportunities. No matter what your reasons are for visiting Dallas (TX), The Westin Dallas Downtown will make you feel instantly at home.